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Agência Papoca is a global 100% remote SEO agency, which currently serves more than 50 clients in Brazil, the US, Latin America and Europe, and which generates 100 million organic visits per year. Papoca's SEO methodologies are implemented by experts, while the creative team writes more than 700 specialized content pieces per month on topics ranging from construction material to healthcare, sales, finance, logistics, customer service and much more.
Agendor is a CRM platform that functions as a personal assistant for sales teams. Currently used by more than 4,000 companies daily, the SaaS tool was facing the challenge of increasing visits to its website and generating more new customer conversions through organic traffic. It was also aiming to become a benchmark for sales-related topics in Brazil.
Agendor's SEO project began in October 2015 and went through three main phases: the start of the project (2015-2017), the maturity phase (2017-2019) and the final phase of SERP dominance in “sales” keywords (2019-2021).
Some of the project’s main challenges included:
Despite the challenges, Agendor has managed to continuously grow and is currently the largest sales portal in Brazil, offering quality sales content to more than 700,000 people every month. Consequently, Agendor has consolidated its position as a leader in Brazilian CRM solutions and has managed to position itself among the 3 most sought-after CRMs in Brazil, behind only two international tools that generate 17 billion and 100 million dollars in revenue respectively.
This successful strategy has allowed Agendor to rank in the current top 10 positions for 63.4% of the main strategic sales terms identified - ahead of other national and international competitors.
Phase 1: start of the project
The first phase of the project consisted of three main analyses:
This initial step consisted of performing a technical analysis of the site, identifying areas for improvement in the structure of the site, such as loading time, site errors, usability problems and mobile performance.
In addition to Google tools, such as Google Search Console and Google Pagespeed Insights, Papoca used the project setup within Semrush and the Site Audit tool to track the main technical performance metrics of the site.
This was the second stage of the analysis which objective was to understand:
Initially, to get a macro view of the competitors, Papoca used a number of Semrush features to study the market.
Within the Organic Research tool, they evaluated the ranking and evolution of the domains of both Agendor's and their competitors, which gave a very clear initial view of the growth or decline of each competitor in recent years.
Now that the foundations have been laid with technical improvements as well as an in-depth understanding of the competitors, the third stage begins: the creation of an SEO Plan that guides which terms are most important for Agendor's strategy.
The result of this plan is a keyword database containing more than 10,000 qualified words used as a foundation to start producing content and improving site pages.
During this stage, some Semrush tools were essential. At first, the Papoca team exported the positioned terms of all identified competitors (remember the previous topic?) using the "Positions" tab in the Organic Research tool.
In addition, the team discovered new ideas for keywords in the Keyword Magic Tool, especially via filters for the terms.
Remember to set up the country for which you want to view keyword opportunities.
With filters they can :
After this robust analysis, Papoca already had the most important terms for website pages and producing content for the blog.
In the blog, they aimed to work in more long-tail terms with less competition and to help treat the user's search pain points individually in each piece of content, thereby developing more tailored content, and improving the performance in rejection rate and time on page. Targeted content = more time and user interaction on the page.
To check the strategy of each selected article, the team used the SEO Content Template tool: it confirmed whether they were on the right track regarding keyword choice and other SEO criteria.
The Papoca team has spent 6 years producing more than 700 content pieces for the blog, always evaluating the strategy from one agenda to the next with regard to terms, content format and competitors' strategies.
At this stage, some competitors began to understand Papoca's strategy and they had to change course in order to keep growing and adapt to Google's update changes.
Phase 2: project maturity
Papoca started producing content in October 2015 with 500-word texts, without any images, infographics or other rich content. At the end of 2016, roughly 1 year into the project, they realized that their content production had to evolve and the team gradually began a cycle of continuously improving old content.
At the beginning of 2017, the production effort was divided between the creation of new articles and a minimal percentage of effort dedicated to improving old articles. Papoca increased the size of the content pieces to more than 800 words and started creating individual and complementary strategies for the most strategic keywords.
A milestone in this moment of maturity was to further evolve the domain authority of Agendor. The backlinks strategy started running in parallel with more power to secure new partners and have more links to Agendor from strong websites. The Link Building Tool within the Semrush Projects was essential during this stage.
The best thing about this tool is the ability to discover the sites that are most important for building authority and the ability to find the contact emails of potential partners.
The site was going from strength to strength, improving its domain authority and the improvement flow was ongoing in order to continue supporting its growth.
Phase 3: domination of sales SERP
In 2019, with more than 3,000,000 words placed in the top 3 positions, it was time to ensure that Agendor would be at the top of the SERP for the majority of sales terms. To achieve this, Papoca created the strategic keywords dashboard within the Semrush Position Tracking tool.
This feature allowed them to more closely follow the main strategic terms, their positioning and evolution compared to competitors.